Part 12—Administration

Division 1—Director of Consumer Affairs Victoria

486 Functions of Director

The functions of the Director under this Act are—

(a) to investigate—

(i) any matter referred to him or her by the Tribunal or the principal registrar;

(ii) any application made to the Director under Part 2, 3, 4 or 4A in relation to excessive rent or hiring charges;

(iii) any complaint made by a renter under a residential rental agreement that the residential rental provider is in breach of a duty to maintain the rented premises in good repair;

(b) to investigate, if the Director considers it appropriate to do so—

(i) any other dispute in relation to a residential rental agreement between a residential rental provider and a renter that is referred by the residential rental provider or the renter;

(ii) any matter arising under the rooming house provisions; (iii) on the written application of a resident, caravan park owner or caravan owner any matter arising under the caravan park provisions;

(iv) on the written application of a site tenant or site owner, any matter arising under the site agreement provisions;

(c) to report on an investigation under paragraph (a) or (b) to the person who referred the matter or dispute or made the application or complaint;

(ca) to report on an investigation under paragraph (b)(ii) to any person to whom the matter under investigation relates; (d) to conciliate settlements of complaints or disputes referred to him or her under paragraph (a)(iii) or (b); (e) to undertake programs for the dissemination (in English or in any other language) of information to educate or inform the public in relation to the provisions of this Act and the services provided under this Act by the Director;

(f) to publish standard form residential rental agreements;

(fa) to issue guidelines;

(g) to conduct research into matters relating to residential rental agreements, rooming houses, caravan parks or Part 4A parks and to disseminate that research; (h) to liaise, co-operate and exchange information with, and to provide financial assistance from the Residential Tenancies Fund to government departments, public statutory authorities and other persons engaged in—

(i) the provision of information in relation to the provisions of this Act; (ii) educating or informing the public in relation to this Act and the services provided under this Act;

(iii) conducting research into matters relating to residential rental agreements, rooming houses, caravan parks or Part 4A parks or publishing the results of that research;

(ha) to administer the Rent Special Account;

(hb) to monitor compliance with this Act; (i) any other functions conferred on the Director by or under this Act.

486A Director may approve documentary evidence

(1) For the purposes of sections 91ZZO(e), 142ZT(e), 206AZI(e) and 498ZX(1)(h), (ha) and (k), the Director, from time to time, may approve documentary evidence which supports the reason for giving a notice to vacate under a section referred to in each of those sections. (2) The Director must publish the approval of documentary evidence as soon as practicable after it is approved—

(a) in the Government Gazette; and (b) on an Internet site maintained by the Director.

486B Further functions of Director in relation to SDA enrolled dwellings

(1) The functions of the Director under Part 12A are—

(a) to investigate, if the Director considers it appropriate to do so, on the written application of an SDA provider, SDA resident or a person on behalf of an SDA resident, any matter arising under Part 12A; and (b) to report on an investigation under paragraph (a) to the person who made the application and any person on whose behalf the application was made; and (c) to conciliate settlements of complaints or disputes referred to the Director under paragraph (a); and (d) to publish standard form SDA residency agreements; and

(e) to conduct research into matters relating to SDA residency agreements and to disseminate that research; and

(f) to maintain a list recording the details of SDA residency agreements the Director is notified of under section 498F(5).

(2) The Director may liaise, co-operate and exchange information with, and provide financial assistance from the Residential Tenancies Fund to government departments, public statutory authorities and other persons engaged in—

(a) the provision of information in relation to Part 12A; and (b) educating or informing the public in relation to Part 12A and the services provided under that Part; and (c) conducting research into matters relating to SDA residency agreements or publishing the results of that research.

486C Referral of matter to another person or body

(1) This section applies if the Director considers that a matter in respect of an SDA enrolled dwelling, SDA provider, SDA resident or Part 12A could be dealt with more effectively or appropriately by another prescribed person or body which has jurisdiction to deal with the matter. (2) If the Director considers it appropriate to do so, the Director, after consulting with the prescribed person or body, may—

(a) decline to deal with the matter; and (b) refer it to the prescribed person or body.

487 Powers of Director

The Director has the power to do anything that is necessary or convenient to be done for or in connection with the performance of the Director's functions under this Act.

488 Director subject to Minister's general direction and control

The Director is subject to the general direction and control of the Minister in carrying out his or her powers and functions under this Act.

489 Delegation by Director

The Director may, by instrument, delegate to any officer or employee in the public service or of a public statutory authority any of the Director's powers or functions under this Act, except this power of delegation.

490 Reports of Director

(1) The Director is not required to make a report on an investigation into a matter or a dispute referred to in section 486(b) if the Director is of the opinion that the matter or dispute is frivolous or vexatious and does not justify the making of a report.

(1A) The Director is not required to make a report on an investigation into a matter or a dispute referred to in section 486B(1)(b) if the Director is of the opinion that the matter or dispute is frivolous or vexatious and does not justify the making of a report. (2) A report of the Director under this Act need not be in writing, except where expressly required by this Act.

Division 2—Residential Tenancies Fund

491 Establishment of Residential Tenancies Fund

There shall be kept in the Trust Fund under the Financial Management Act 1994 an account to be called the "Residential Tenancies Fund".

492 Payments into the Residential Tenancies Fund

There must be paid into the Residential Tenancies Fund—

(a) all money required or authorised by or under this Act or any other Act to be paid into the Residential Tenancies Fund; and (b) all penalties paid or recovered under this Act; and (c) all fees paid under this Act; and (d) any gift, donation or bequest of money to the Residential Tenancies Fund.

493 Payments out of Residential Tenancies Fund

There must be paid out of the Residential Tenancies Fund at the direction of the Director—

(a) any money authorised by or under this Act to be paid out of the Residential Tenancies Fund; and (b) the costs of administration of this Act, other than Part 10.

494 Treasurer's powers and duties in relation to Residential Tenancies Fund

The Treasurer—

(a) may from time to time invest money in the Residential Tenancies Fund in any manner the Treasurer thinks fit; and (b) must pay into the Residential Tenancies Fund any interest received on the money so invested.

495 Director may authorise payments for research etc.

The Director may authorise payment from the Residential Tenancies Fund of financial assistance to government departments, public statutory authorities and other persons engaged in—

(a) the provision of information in relation to the provisions of this Act; (b) educating or informing the public in relation to this Act and the services provided under this Act;

(c) conducting research into matters relating to residential rental agreements, rooming houses, caravan parks or Part 4A parks or publishing the results of that research.

* * * * *

498A Director may authorise payment for certain legal costs

If—

(a) the Tribunal refers a question of law in a proceeding under this Act to the Trial Division of the Supreme Court or the Court of Appeal under section 96 of the Victorian Civil and Administrative Tribunal Act 1998; and (b) the Director considers that the question is of general public importance—

the Director may authorise payment of some or all of the costs of the referral out of the Residential Tenancies Fund.

Division 3—Rent Special Account

498AB Director to administer Rent Special Account

(1) The Director must establish a trust account to be called the "Rent Special Account". (2) There must be paid into the Rent Special Account all money paid under an order of the Tribunal authorising the payment of rent or hiring charges into that Account. (3) Money in the Rent Special Account may be paid out only in accordance with section 77, 134, 193 or 206ZZAF. (4) There must be paid into the Residential Tenancies Fund any amount of interest received on the investment of the Rent Special Account. (5) The Director must open and maintain accounts at an ADI for the purposes of the Rent Special Account.

Division 4—Pecuniary penalties

498AC Magistrates' Court may make orders under this Division

The Director may apply to the Magistrates' Court for an order under this Division.

498AD Pecuniary penalties

(1) The Magistrates' Court may order a person to pay into the Residential Tenancies Fund a pecuniary penalty if the court is satisfied that the person—

(a) has contravened a pecuniary penalty provision; or (b) has attempted to contravene a pecuniary penalty provision; or (c) has intentionally assisted, encouraged or directed another person to contravene a pecuniary penalty provision; or (d) entered into an agreement, arrangement or understanding with another person to contravene a pecuniary penalty provision; or (e) has induced, or attempted to induce, a person, whether by threats or promises or otherwise, to contravene a pecuniary penalty provision; or (f) has been in any way, directly or indirectly, knowingly concerned in, or party to, the contravention by a person of a pecuniary penalty provision; or (g) has conspired with others to contravene a pecuniary penalty provision.

(2) The Magistrates' Court may order the person to pay a pecuniary penalty for each act or omission under subsection (1) as the court considers appropriate. (3) In determining the appropriate pecuniary penalty, the Magistrates' Court must have regard to the following—

(a) the nature and extent of the act or omission and of any loss or damage suffered as a result of the act or omission; (b) the circumstances in which the act or omission took place; (c) whether the person has previously been found by a court in any proceeding under this Division to have engaged in any similar conduct.

(4) The pecuniary penalty payable under this section for a contravention of a pecuniary penalty provision must not exceed—

(a) for a pecuniary penalty provision set out in Part 1 of Schedule 1A—

(i) in the case of a natural person—$40 000; (ii) in the case of a body corporate—$200 000;

(b) for a pecuniary penalty provision set out in Part 2 of Schedule 1A—

(i) in the case of a natural person—$60 000; (ii) in the case of a body corporate—$300 000.

(5) If a person's conduct constitutes a contravention of 2 or more pecuniary penalty provisions—

(a) a proceeding may be commenced under this section against the person in relation to the contravention of any one or more of the provisions; and (b) the person is not liable to more than one pecuniary penalty under this section for the same conduct.

498AE Pecuniary penalties and offences

(1) The Magistrates' Court must not make an order under section 498AD against a person in relation to a residential rights contravention if the person has been convicted of an offence constituted by conduct that is substantially the same as the conduct constituting the contravention. (2) Any proceeding for an order under section 498AD against a person in relation to a pecuniary penalty provision is stayed if—

(a) a criminal proceeding commences or has already commenced against the person for an offence; and (b) the offence is constituted by conduct that is substantially the same as the conduct alleged to constitute the residential rights contravention.

(3) A proceeding for an order under section 498AD that has been stayed under subsection (2)—

(a) may be resumed if the person is not convicted of the offence; or (b) is dismissed if the person is convicted of the offence.

(4) A criminal proceeding may be commenced against a person for conduct that is substantially the same as conduct constituting a residential rights contravention regardless of whether an order under section 498AD has been made against the person in respect of the contravention. (5) Subject to subsection (6), evidence of information given, or evidence of the production of documents, by an individual is not admissible in any criminal proceeding against the individual if—

(a) the individual previously gave the evidence or produced the documents in any proceeding for an order under section 498AD against the individual in relation to a residential rights contravention (whether or not the order was made); and (b) the conduct alleged to constitute the offence is substantially the same as the conduct that was claimed to constitute the contravention.

(6) Subsection (5) does not apply to a criminal proceeding in respect of the falsity of the evidence given by the individual in the proceeding for the order.

498AF Individuals acting honestly and reasonably

If, in a proceeding under section 498AD against an individual, it appears to the Magistrates' Court that the person has, or may have, engaged in conduct constituting a residential rights contravention but that the person acted honestly and reasonably and, having regard to all the circumstances of the case, ought fairly to be excused, the Court may relieve the person either wholly or partly from liability to a pecuniary penalty.

498AG Preference must be given to compensation for victims

The Magistrates' Court must give preference to making an order for compensation if the Court considers that—

(a) it is appropriate to order a person to pay a pecuniary penalty under section 498AD in relation to a residential rights contravention;
and (b) it is appropriate to order the person to pay compensation to another person who has suffered loss or damage as a result of that contravention; and (c) the person does not have sufficient financial resources to pay both the pecuniary penalty and the compensation.

498AH Civil action for recovery of pecuniary penalties

(1) The Director may commence a proceeding in the Magistrates' Court for the recovery on behalf of the State of a pecuniary penalty. (2) A proceeding under subsection (1) may be commenced at any time within 6 years after the contravention or conduct.

498AI Indemnification of officers

(a) a liability to pay a pecuniary penalty under section 498AD; (b) legal costs incurred in defending or otherwise being a party to any proceeding in which the person is found to have such a liability.

Penalty: 30 penalty units.

(2) For the purposes of subsection (1)(b), the outcome of a proceeding includes any appeal in relation to the proceeding. (3) Anything that purports to indemnify a person against a liability is void to the extent that it contravenes this section. (4) In this section—

officer has the same meaning as in the Corporations Act.